Managed IT Services
SolutionWorx provides organizations complete information technology services and support through our Freedom IT Services. We have found that the best method to deliver and support a trouble-free technology environment is through these proactive service plans. The plans are delivered on a predictable fixed-price basis to create a reliable IT infrastructure where downtime is minimized and your critical systems and data are protected from the evolving threats to your operations.

Through the use of sophisticated tools and best practices we provide exceptional service and value and back them up with our 100% No-Hassle Guarantee.

Freedom IT Basic
Freedom IT Basic allows us to provide basic services that will increase the uptime and security of your systems and significantly minimize hourly labor costs by automating many of the support and maintenance functions. Additionally, we monitor many of the critical functions of your workstations and servers so that potential problems can be identified and mitigated before they become issues that stop your operations. This plan includes the following items:

  • Patch Management
  • Backup Management
  • License Management
  • Remote Support
  • Help Desk
  • Endpoint Security*
  • Antivirus Monitoring
  • Spyware Monitoring
  • Disk Space Monitoring
  • Event Log Monitoring
  • Firewall Monitoring
  • Mobile and Offsite User Support
  • Monthly Status Reports
  • Acceptable Use Policy
  • Asset Inventory
  • Annual Business Review
  • 20% Service Rate Discount

Freedom IT Professional
Freedom IT Professional is a full virtual IT Department delivered on a fixed-price basis. Unlimited Help Desk and support is offered for covered systems. In addition to everything listed in the IT Basic plan, it also includes:

  • Unlimited Vendor Liaison
  • Unlimited Add/Remove Users
  • Unlimited Help Desk
  • Unlimited Remote Support
  • On-site Support
  • Quarterly Business Review
  • Standardized Clone Configurations
  • Unlimited Access to Virtual CIO
  • 25% Service Rate Discount


* Optional on either plan is our full guaranteed Endpoint Security. This fully managed and monitored option protects against viruses, spyware, and intrusion. With this option, if any viruses or spyware are found on any covered system, it will be removed or cleaned at our expense.

Equipment Procurement Services
Equipment Procurement Services are offered for to our customers as a convenience. We complete a needs assessment to identify equipment that will meet your requirements and operate effectively within your unique IT environment while meeting your budgetary goals. We offer products from all leading manufactures and are a member of a large buying group; so our prices are generally less than or equal to retail. Equipment ordered from us is free of order and service changes and we manage the logistics of the equipment.

  • Equipment subject only to vendor warranty.
  • Equipment sales do not include setup & configuration labor unless specifically quoted.
  • Expensed materials that we do not resell are subject to a 3% administrative fee.
14080-B Sullyfield Circle - Chantilly, Virginia 20151 - 703.961.1840 - info@solutionworx.com
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