Location: Chantilly, Virginia
Type: Full-time
Experience: 1-5 years
Job Description: We are seeking a professional individual with exceptional communications skills and the ability to thrive in a fast-paced work environment. The candidate should be able to manage a diverse workload and apply outstanding technical skills to troubleshoot and resolve problems efficiently and beyond clients’ expectations. The Help Desk Specialist will interact directly with clients by answering phone calls, responding to email, providing remote support, and keeping tickets up-to-date.
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About SolutionWorx: Since 1992, SolutionWorx, Inc. has been providing information technology support to small businesses’ in Northern Virginia, Maryland, and the District of Columbia. Through automation and remote access, SolutionWorx is able to identify problems with computers, laptops, servers, and networks so they can be resolved before performance problems or system downtime occurs. Today the company’s client base includes small and medium-sized businesses, associations, non-profits, and churches.
If you are a good fit for our team and this position, please complete the online application by clicking the button below.
Apply NowIf you are a good fit for our team and this position, please complete the online application by clicking the button below.
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