The Verizon Data Breach Investigations report states that emails are the primary source of two-thirds of malware. Email is an easy target simply because there is more human touch involved in the case of emails. There’s always a stray chance that someone will end up clicking on a phishing link or downloading the wrong attachment or simply including sensitive, confidential information in an unencrypted email. The first step to securing your email systems is training your employees. Train your employees to identify harmful email messages and to be aware of your firm’s IT protocols and rules. There are 4 major ways in which your employees may end up compromising your email security. These are:

Fraud and Phishing Alert

Falling for Phishing Scams

These emails will appear to have come from an authentic source and urge the reader to take an action. Usually the action involves clicking on a link and/or sharing sensitive information via an online form that looks authentic. The phishing links and the webpage clone the original site so well that it is easy to mistake them for their authentic counterparts. For example- an email that looks as if it is from the IRS, asking for sensitive financial data, or an email that seems to be from the bank asking you to log into your account, etc.

Mistaking hacked emails to be authentic ones

These emails are actually from an authentic sender account, but their account may have been hacked. One of the ways to spot such email messages is if ‘something feels amiss’. For example, an email that’s ridden with typos, spelling and grammar errors, or if the writing style is different, or includes an unexplained instruction to download an attachment, fill a form or install a patch.