Today is February, 1st, National Freedom Day. At SolutionWorx, we strongly believe in our motto “Freedom To Manage Your Business”. Although this freedom may be interpreted and experienced in many ways, here a few ways you may experience these freedoms while working with SolutionWorx.
Freedom from System Downtime
System downtime, either because a workstation, laptop, tablet, or server is not working is a huge productivity killer and frustration in many organizations. This is unacceptable in our eyes and should be minimized to the greatest extent possible. With the help of sophisticated tools, our managed IT outsourcing services offer a proactive set of standards that are silently deployed to all managed workstations, laptops, servers, and networks to ensure that software is up-to-date with the latest security patches and software, machines are optimized for performance, and early indicators of problems are reviewed and solved before problems occur.
Freedom to Get Help When Needed
Our team of exceptional technical support professionals are available, responsive, and capable of fielding your questions and solving problems often on the first contact. From the benign to extremely complex, our IT support team combines a collaborative work environment and 75+ years of cumulative IT experience to resolve IT issues efficiently with a smile. Our customers’ experience is critical to our success and is measured and monitored continuously with the help of the Net Promoter Score.
Freedom to Get Expert IT Advice and Guidance
We understand that technology can be a complex, confusing, and downright frustrating element of a small and medium-sized business. We work closely with business owners, office managers, and corporate IT directors to become an extension of their team. We look forward to joining our clients’ teams to get a better understanding of their culture, people, processes, and business goals. Through these relationships, and our deep understanding of business, we are able to work with clients to advance their strategic technology positioning so that IT aligns with business goals.
Is your organization’s technology providing you and your team the freedom that is needed? If not, we welcome the opportunity to explore if our organizations might be a good fit to team up and help in your business success.