Satisfaction Driven

Satisfaction is in the fabric of SolutionWorx.  We want your satisfaction with our services and value. We measure Satisfaction (and response time, resolution time and many other things) as critical performance indicators.  Every SolutionWorx team member has satisfaction as a part of their compensation.

Net Promoter Score
92

Last 30 Days
Industry Average=24

Learn more about Net
Promoter Scores here.

Customer Satisfaction (CSAT) Scores

Responsiveness 99%
Personnel 99%
Communication Received 99%
Overall Satisfaction 99%

SolutionWorx is a GREAT IT Partner!

Always quick to respond and resolve problems – and very professional.
SolutionWorx is a GREAT IT Partner!

JoAnn Babbie
SiloSmashers

I don’t know what we would do without SolutionWorx

It has been said many times over “I don’t know what we would do without SolutionWorx”. They are an amazing team. They have saved us all. Thank you for making my life and my work easier and more enjoyable.

Christy Lewis
Steuart Investment Company

Same Day Service!

Project completed the same day we requested. Terrific service! Thanks

Cheryl Norris
Paddock Swimming Pool Company

SolutionWorx, and the team there is always prompt, professional, and patient

SolutionWorx, and the team there is always prompt, professional, and patient with technology challenged clients such as myself.  I enjoy working with this staff, and I have already recommended them to other private business owners.

Bonny DeJong
Anytime Fitness

Thanks for the great service as always!

Thanks for the great service as always! It is great to work with a company that is so customer oriented!

Keri Rafter
Floris United Methodist Church

Henry and the Rest of Your Team Were Fabulou