Satisfaction Driven

Satisfaction is in the fabric of SolutionWorx.  We want your satisfaction with our services and value. We measure Satisfaction (and response time, resolution time and many other things) as critical performance indicators.  Every SolutionWorx team member has satisfaction as a part of their compensation.

Net Promoter Score
92

Last 30 Days
Industry Average=24

Learn more about Net
Promoter Scores here.

Customer Satisfaction (CSAT) Scores

Responsiveness 99%
Personnel 99%
Communication Received 99%
Overall Satisfaction 99%

Love working with your team!

Love working with your team! Everyone is so kind and helpful!

Elizabeth Bailey
Bungalow, LLC

Henry and the Rest of Your Team Were Fabulous

Henry and the rest of your team were fabulous in helping us through our complete loss of service in our Comcast failure. Thank you!

Trish McNeal
Loudoun Hunger Relief

I love this company.  They go the extra mile.

I love this company.  They go the extra mile. Even though they
are outsourced they feel very much part of our “work family”.

Terri Mason
Town and Country Pools

Their service and professionalism during this time of crisis was exceptional.

Excellent teamwork by Alex, Henry and Nick. Their service and professionalism during this time of crisis was exceptional. I am proud to work with this team! KUDOS!!!!!

Kim Dade
St. Michael's Inc.

I appreciate the time you took to deal with our relat