Reduce Risk with Predictable IT Budgeting
Since the inception of our managed IT services we have created agreements that are monthly with a 30-day out. We strongly believe in earning our clients’ business through excellent service delivery and exceptional customer service. We don’t feel that any of our clients should be bound to long-term contracts. If we are not doing things right, we hope we can work with the client to amicably resolve the issues so that they can begin to experience the benefit of professionally managed IT services. If for some reason our value is not clear or a client is disappointed with our service, we will happily work with another IT service provider to smoothly transition them off our services.
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Customer service is ALWAYS 10/10.
I’ve worked with several support employees and have never been left dissatisfied.
My problems have always been solved quickly and with minimal stress. 🙂
The SolutionWorx techs are the best. Anytime I have an issue, they go above and beyond to make sure it is resolved.
I wanted to say I appreciate the efforts of everyone there in getting this all set up so quickly for me. It is really amazing what modern technology can do. It puts my mind at ease knowing that I have this capability and that I will not get behind in my work while I am working out of the office. Please send my thanks and regards to the rest of the guys there too
It has been said many times over “I don’t know what we would do without SolutionWorx”. They are an amazing team. They have saved us all. Thank you for making my life and my work easier and more enjoyable.
SolutionWorx has been able to guide us and provide solutions in a variety of means. When problems have developed, the staff has been available and supportive in every area. SolutionWorx performs our required work with professionalism and a high degree of competency.
I love the response time, customer service, and availability of technicians at SolutionWorx. Having a problem solved that is submitted by email in a matter of minutes is truly epic behavior from an IT service. Thank you.
I believe SolutionWorx has always provided Wilcoxon with the best service and recommendations going back to the beginning of our business relationship. Thank You.
Always quick to respond and resolve problems – and very professional.
SolutionWorx is a GREAT IT Partner!
SolutionWorx provides EXCELLENT service. No matter how many times I call each day, EVERY technician is always friendly, polite and very helpful. I am happy to have SolutionWorx as our IT provider. KUDOS!
Thanks for the great service as always! It is great to work with a company that is so customer oriented!
I love this company. They go the extra mile. Even though they
are outsourced they feel very much part of our “work family”.
Excellent teamwork by Alex, Henry and Nick. Their service and professionalism during this time of crisis was exceptional. I am proud to work with this team! KUDOS!!!!!
Henry and the rest of your team were fabulous in helping us through our complete loss of service in our Comcast failure. Thank you!
As always, you folks are awesome, amazing and outstanding!
Love working with your team! Everyone is so kind and helpful!
SolutionWorx is by far the best IT solution provider
I have worked with at any company in the past 12 years!
Project completed the same day we requested. Terrific service! Thanks
SolutionWorx, and the team there is always prompt, professional, and patient with technology challenged clients such as myself. I enjoy working with this staff, and I have already recommended them to other private business owners.
I appreciate the time you took to deal with our relatively small-potatoes problem in the face of big-project deadlines. I just want you to know your efforts are appreciated. Thanks for your hard work!